Cássio Rodrigo – Belém (PA)
There was a lot of change after Tô na Rede came here to the library. The servers are friendlier. Before, it seems that there was a separation, there was a wall between us; not now. And not just with security personnel, but with general service personnel as well. Because Tô na Rede is doing this program, it is much better the coexistence here. Even the uniform has changed, now it’s more presentable. Before, the uniform was very old, it was embarrassing for the associates they attended. And then they had no respect for us – they were afraid! We were going to talk to them and get very stiff because of that uniform. It’s much better now. They are behaving better, and they are truly respecting.